DELIVERY TERMS Shipping cost is always 49 SEK within Sweden. For customers in other countries it costs SEK 150. We usually send your order within 2-3 working days. Swedish VAT 25% is always included in the price.
RETURNS You have the right to change to another product or cancel your purchase within 14 days. Always contact us first via e-mail: firstname.lastname@example.org before you return your package. Return postage for the item you must pay for. This also applies to when you change from one item to another, you will pay for postage both for return and new item. The goods must be unused and is returned in the original packaging with the original documents. The envelope should be packed well to avoid shipping damage. After we have received and checked your return, you will get the products amount to your bank account or exchange for other goods. Note that when changing, you must pay for the new goods postage. Goods returned with cash on delivery triggered not by us. You send your item along with your order number and subject to the following address:
Sobea Design AB Grävmaskinsvägen 2 241 38 ESLÖV SWEDEN
COMPLAINTS Should the goods be damaged, defective or if you received the wrong item or number, we ask that you contact us immediately by email: email@example.com to correct the error. Please provide your name and order number. We will pay for your postage for defective or if you have received the wrong item. Goods returned with cash or cheques will not be handled by us, which means that the customer will be charged the amount. In cases of complaint to any dispute, we follow the National Board for decision.
REGARDING PRODUCT INFORMATION IN THE SHOP For color reproduction of the images we try to the utmost to expose them as accurate as possible. Although the colors may vary, especially between different monitors, and other settings. This means that the perceived differences in color and tone, and sizes are not grounds for complaint. However, we are happy to answer your questions regarding colors and sizes if you are unsure.